UPDATE: July 17, 2018

After years in the industry as one of the best at what they do, the Devumi team have closed their doors. We are sad to see them go as they always did very well every time we tested them, their support staff were great whenever we spoke to them, and their blog was one of the best around.

For alternative to provide you with Twitter followers, please see our Top 10 Twitter Followers provider list. You will find providers there that will meet the standards which Devumi set so high during their tenure, and really boost your account. We have expertly tested each provider so that you’ll know exactly what you’re getting, how you’ll get it, and what to expect along the well.

Rest well, sweet Gorilla…

 

Old Review:

Compared to other providers, they charge reasonable prices for top quality Twitter followers. Some may say that they don’t have the quickest turnaround time as far as delivery goes, but this makes the services they offer appear more organic.

Their customer support team is top-notch, delivering quick and helpful responses to questions. Devumi also has comprehensive guarantees and policies that provide maximum consumer protection.

Overall, Devumi is a highly recommended provider for individuals and businesses alike – anyone looking for a safe way to boost their credibility and social proof on Twitter.

About the Company

Devumi (DEVUMI) is a social media marketing agency, founded in 2010 and based in New York. They offer social media boosting services for sites such as Twitter, Facebook, SoundCloud, YouTube and more.

Over the years, the company has garnered an impressive reputation as one of the leading providers of followers, likes, retweets, views, etc. They provide comprehensive consumer protections through their warranties and guarantees, giving customers some much-needed peace of mind.

What sets Devumi apart from other providers are their high quality services, that are still priced reasonably. The Twitter followers they sell, for example, have the closest semblance to authentic followers and are delivered in the most organic way possible. Their stellar customer support team readily provides personalized responses to the inquiries sent their way.

On top of their quality followers, they also sell a range of add-on services that can help set a campaign up for success. These include Sponsored Mentions from major influencers in your field, and engagements of all kinds for every social media platform.

User Experience

Ease of Navigation

The Devumi website is simple, clean and easy to navigate. The options are clearly laid out on the top nav menu with responsive drop-down lists of all their services.

Based on our experience, we did not encounter any problems visiting and navigating the site – we were able to get to where we wanted to go easily.

Their website also contains a wealth of resources and pertinent pieces of information that will help potential customers make an informed choice. Their FAQ section, in particular, answered most of the pre-purchasing questions we had without being too long or wordy.

Ordering Experience

Ordering on the website is as easy as we imagined. The entire process from purchasing to confirming the transaction was fast, easy and seamless – from start to finish.

Below, we break down the ordering process on their website.

Ordering Intent

Upon visiting their website you’ll see all of their main services laid out on the top nav.

Select the social media platform you’d like to purchase boosts for, and you’ll be given a drop down list of their services.

Choosing a Plan

Choose the specific type of social media boosting service you would like to purchase. For the sake of this experiment, we chose to purchase 1,000 Twitter followers and were directed to the page shown below:

Here you will see the different packages they offer, along with the prices and delivery times. You can also see the guarantee and payment methods available.

Find the package you’d like – in our case, the 1,000+ Followers – and click on the Order Now button at the bottom.

Providing Information

Once you have selected a package, you’ll be asked to provide your Twitter handle.

You can also add optional services to go along with your followers such as Auto Engagements (likes and retweets) or Sponsored Mentions (influencer promotion).

If you want any extras to go along with your Twitter followers, all you have to do is select your desired service from the drop down list on the screen shown above.

We didn’t choose any extra services for our experiment.

The total cost will be calculated for you at the bottom of the screen. You can then review your order before proceeding to the next step.

Payment

After clicking the Order Now button on the previous screen, you will be asked to provide more details on the following page, which also shows your order summary.

This is also where you choose your preferred payment method. Devumi offers two payment methods here: Paypal and 2Checkout. If you don’t have a PayPal or 2Checkout account, you’ll be able to check out as a guest with a credit card.

It’s worth noting that Devumi also allows cash and check payments, but these options are not shown on this screen. You’ll need to contact customer support for more information about paying by cash or check.

For our purchase we selected PayPal, and were brought to this screen:

We selected the bottom option, to Pay with Debit or Credit Card, and were brought to the Guest Checkout page:

Fill out the fields in order to authorize the transaction, and submit the form.

Confirmation

Once you hit the submit button on the previous screen, you will be shown a confirmation message from PayPal with your order details:

We were then brought to their website, with an overview of the transaction along with our order number:

We also received a confirmation email from Devumi with the same details:

Later on, once our order was fully complete (1,000+ followers delivered) we received this email notifying us that the followers were all there:

Overall, ordering was fast and easy. We didn’t run into any problems the entire time.

Plans & Pricing

Given the quality of the services they offer, it’s safe to say that Devumi has one of the most reasonable pricing plans in today’s market. They also offer a range of value-adding services that you definitely want to help set your campaign up for success.

They may not be the cheapest provider out there, but they definitely have the most affordable packages we’ve seen for the quality you get. This, along with their top notch customer service, are the very reasons Devumi has remained number 1 on our list of top providers for the longest time.

Devumi offers an extensive array of packages to suit every need and budget. Below are their current packages along with the prices for each one:

Twitter Follower Packages

• 500+ Followers: $10
• 1,000+ Followers: $17
• 2,500+ Followers: $29
• 5,000+ Followers: $49
• 10,000+ Followers: $97
• 25,000+ Followers: $199
• 50,000+ Followers: $379
• 100,000+ Followers: $749
• 250,000+ Followers: $1,799
• 500,000+ Followers: $3,997

Options Available

As of writing this review, Devumi does not offer any other options with their services, but there are some add-ons available (described next).

Add-On Services Available

Devumi offers two add-on services that can vastly improve your campaign and make it appear as organic as possible.

Currently they offer Intelligent Auto Engagements and Sponsored Mentions. Intelligent Auto Engagement are likes, retweets, and favorites that you can add on to particular tweets for a prescribed period.

Sponsored Mentions are a way to get your account promoted to more followers more quickly. Major influencers will tweet out your info to tens of thousands of followers, and you can pay for even more than that.

These add-ons may cost you extra, but they’re well worth it if you want to further strengthen your campaign’s credibility and broaden its reach.

Below are the current packages and prices for their add-on services:

Auto-Engagements

• 100+ Daily Engagement: $19
• 250+ Daily Engagement: $29
• 500+ Daily Engagement: $49
• 1,000+ Daily Engagement: $97

With all of these packages, you’ll get automatic retweets and favorites for 30 days.

Sponsored Mentions

• 25,000+ Social Reach with 2-3 influencers: $40
• 50,000+ Social Reach with 3-6 influencers: $75
• 100,000+ Social Reach with 4-8 influencers: $100
• 250,000+ Social Reach with 8-10 influencers: $200
• 500,000+ Social Reach with 10-15 influencers: $400

Here, “Social Reach” refers to how many followers you’ll be promoted to with each package.

Comparison to Other Providers

Devumi is not the most expensive provider but their prices are definitely up there. This may seem intimidating to some but it should be worth noting that few other providers can match the quality of service Devumi delivers.

They offer comprehensive packages, responsive customer support, high-quality followers and a variety of other marketing options – making them the provider who can give you the most value for your money.

Turnaround Time

We mentioned earlier that Devumi does not have the quickest turnaround time. This isn’t a bad thing, however: if there’s one thing we know about the whole social media boosting game, it’s that faster is not always better.

Devumi values your credibility on the platform, and that’s why they also value deferred delivery. This will help make your follower campaign appear as organic as possible to anyone who might be watching.

Below are the estimated delivery times for each of the Twitter Follower packages they offer:

• 500+ Followers: 1-2 days
• 1,000+ Followers: 2-3 days
• 2,500+ Followers: 5-7 days
• 5,000+ Followers: 10-14 days
• 10,000+ Followers: 3-4 weeks
• 25,000+ Followers: 1-2 months
• 50,000+ Followers: 2-4 months
• 100,000+ Followers: 3-5 months
• 250,000+ Followers: 4-6 months
• 500,000+ Followers: 6+ months

For this experiment, we ordered 1,000 Followers with no auto engagement or sponsored mentions. According to the website, an order of 1,000 Followers will be completed in 2-3 days.

We began seeing our follower count rise within the first 2 hours of completing the order. We noticed that the followers came in at around 300 a day. We received all 1,000 followers, as guaranteed by their website, within 3 days – but it didn’t stop there.

We continued to see a bit of an increase in our follower count for a few days after. A week after ordering, our follower count was at 1,332.

It’s stated on their website that Devumi does overdeliver on the social signals, however, these extra followers are not covered by any warranty and only serve as a buffer in case you happen to lose any.

True to their word, our order was fulfilled as described on their website. We appreciated the extra followers. Indeed, Devumi prioritizes an organic experience when it comes to the delivery of their services. It was slow and gradual – as it should be.

Service Quality

Devumi offers high-quality followers, meaning that they’ll look as real as possible. They won’t have egg profile pics and empty bios, without any tweets to their name.

According to Devumi, the followers will “look as real and active as you can imagine. Full profiles, tweets often and have followers of their own.”

The profiles of the followers we received had unique bios, profile pictures and even had followers of their own – making them as real as you’ll need. We did receive a few brands along with some foreign followers, but there weren’t many and that’s par for the course on Twitter so it’s not a big deal.

Most of them looked pretty normal, like this:

We can definitely vouch for the fact that Devumi offers high quality followers. The followers we received showed activity on their feed and high retention rates – to date, we have not seen a decline in our follower count, which remains at 1,332.

We cannot, however, comment on their additional services as we did not purchase any for this experiment.

Customer Support

Devumi is known not only for their excellent social media boosting services, but also for their responsive customer support team. They were able to provide us with fast and comprehensive assistance from initial contact to confirmation.

Before making a purchase, we sent Devumi a few pre-order questions to put their customer support team to the test. True to their claims, they were able to provide us with a comprehensive response to all of our questions.

Jaypee, the customer support rep who replied, didn’t leave any stone unturned – we couldn’t think of any more follow up questions, because all of our concerns were adequately addressed.

You can click the image of our interaction below to see a bigger version:

Our pre-purchasing questions were responded to within 9 hours of sending – which is impressively quick compared to other providers.

It’s also worth mentioning that their team contacted us again with a follow-up email asking if we have any more questions. This just goes to show that this company is not afraid to go the extra mile to provide top-quality assistance to potential and existing customers alike.

Their customer support team went above and beyond in providing us with the information we needed. To say that we are impressed with the entire experience is an understatement.

Their customer support team can be contacted in a number of ways. The easiest and most common way is by the on-page contact form on their website, where you can submit questions and receive a response via email. We used this contact form to send our pre-order questions.

They’re among the few providers out there with a hotline available (1-844-DEVUMI0) for US and Canadian customers. They also make their mailing address public:

275 Seventh Ave
New York, NY 10001

They offer 24/7 email support, and 10/5 phone support (10 hours per day, 5 days per week).

The email response we received contained all of the information we needed and more, including a link to more resources. The answers we got seemed personalized, and far from canned as they addressed each specific question with a concise yet sufficient answer.

It’s safe to say that Devumi’s customer support team knows their stuff. Their response was informative and helpful without being too confusing for the average customer.

Policies and Guarantees

Terms of Service

Devumi’s terms of services ensures fair use of their services and website. They reserve the right to stop fulfilling orders if a customer is proven to abuse their services.

Any offline payments, as mentioned above, are not eligible for warranties and refunds. Those who opt to pay for their social media boosting services in cash or check will not be eligible for refunds at any time.

Once you sign up for Devumi’s services, you are not allowed to make changes to your accounts or you’ll lose out on the warranties and guarantees. This includes changing your profile picture or username, as this can render them inaccessible to their system. Devumi will not be held accountable for any unfulfilled orders that are due to any modification done by the account holder.

Privacy Policy

Devumi firmly stands against unsolicited email. They have protocols in place that protect your personal information from unauthorized tampering or undisclosed disclosure.

Devumi, however, cannot be held liable for any information a customer posts on their public blog. Users are warned to disclose information at own risk.

Refund Policy

Devumi provides comprehensive guarantees and policies that protect their customers from bad service and problems with their order. Below are the two guarantees they offer:

30-Day Money Back Guarantee

Devumi prides itself in providing top quality, reliable social media boosting services. If you find yourself dissatisfied with their service for any reason within 30 days, you are eligible for a full refund.

This guarantee also covers refunds for any errors that may happen with your order within the first 30 days. Devumi will usually try to fix the situation before providing a refund.

Money-Back Guarantee

Devumi offers a 100% Money-Back Guarantee, letting you request a full refund if the followers you ordered are not delivered as promised. It’s worth noting, however, that Devumi will conduct an investigation before processing a full refund.

Customers who are found to have modified their account in some way throughout the campaign will be disqualified from getting a refund, as mentioned in their Terms of Services. This is because any changes you make can affect how well your account performs.

Retention Guarantee

When Devumi says you’ll get a certain number of followers, they mean it. They offer a 365-Day Retention Guarantee on all their Twitter services, so your follower count is guaranteed for a full year.

If you notice a decline in your follower count after purchasing from Devumi, the company will replace those followers free of charge. The extra followers that come with each package, however, are not covered by the retention guarantee. They only serve as a buffer and should be treated as such.

So if you order 1,000+ followers, for example, only 1,000 followers are covered by the replacement guarantee.

Conclusion

Devumi is definitely a reputable provider that is not afraid to go the extra mile.

They went above and beyond in providing us with top of the line Twitter followers that have a close semblance to authentic followers. They have unique profiles, an active feed and followers of their own – making them as authentic as you can buy.

Their quality extends throughout the whole company, with some of the best consumer protection programs in place. The refund and replacement policies show that Devumi takes the time to make sure their customers are satisfied and protected.

Customer support is superb. The response time was quick and their answers were friendly and very helpful. They even sent us a follow-up email a couple of days later to make sure everything was clear.

Devumi is a highly recommended provider that offers top-quality followers with comprehensive warranties and value-adding extra services. If you ever plan on purchasing 1k followers or more to kickstart a campaign, Devumi should probably be your first choice.

We recommend Devumi to anyone who is on a mission to further strengthen their social proof on the platform. Whether you want to buy 1,000 Twitter followers or way more, businesses and individuals alike can benefit from Devumi’s premier services.

Even though they’re more expensive compared to other providers, $17 for 1,000 followers is not too steep at all. Their other packages are priced fairly too, so anyone with the will to do so can take advantage Devumi’s high quality Twitter followers.